Ongoing Support
Novartis Patient Support will be there with you each and every step of the treatment journey.
Novartis Patient Support provides patients with ongoing help to stay on track with their FABHALTA treatment plan, including:
A dedicated Novartis Patient Support team member to answer their questions at every step
Tips for setting up a routine that keeps them on track with their medication dosing
Resources like a welcome kit to help them get started on treatment and help finding supportive communities
Getting your patients started
Resources
Novartis Patient Support has helpful resources for you and your practice to help support your patients throughout their treatment journey.
Questions?
A dedicated Novartis Patient Support team is available to work alongside you and your patients every step of the way.
Phone: [833-99FABHA (833-993-2242]
Availability: [Monday-Friday, 8:00 AM-8:00 PM ET, excluding holidays]
Novartis Patient Assistance Foundation, Inc. (NPAF)
Novartis Patient Assistance Foundation, Inc. (NPAF) is an independent, 501(c)(3) non-profit entity that provides certain medications at no cost to eligible patients who cannot afford the cost of Novartis medications supported by NPAF.
Patients may be eligible for NPAF support if they:
Are a resident of the United States or a US territory.
Are prescribed a product on the NPAF formulary.
Meet NPAF income eligibility requirements.
Are uninsured or are a qualifying patient with government insurance who cannot afford their out-of-pocket costs and, in the case of Medicare patients, do not qualify for Medicare’s Extra Help Program (Low Income Subsidy).
NPAF does not provide product to individuals having insurance associated with any type of alternative funding program that conditions, restricts, or adjusts coverage based on application to NPAF or to any other free goods program.
Please visit www.PAP.Novartis.com or call NPAF at 1-800-277-2254 to learn more about eligibility and how to apply.
To receive support through NPAF, applicants must submit all required documentation, including proof of income and evidence of Extra Help denial as deemed necessary. Only the patient or their legal guardian or caregiver may enroll the patient in the program. Health plans, specialty pharmacies, pharmacy benefit managers, and their agents and representatives are prohibited from enrolling patients in the program. Novartis Patient Assistance Foundation, Inc., at its sole and absolute discretion, reserves the right to modify or discontinue the program at any time and to verify the accuracy of enrollment information submitted.